# Duetta By MDO

Duetta is an MDO product that adds real-time voice translation to existing business phone systems. It is designed for UCaaS providers, VoIP resellers, and businesses that need to support multilingual callers without requiring callers or staff to install an app.

## Product Facts

- Product name: Duetta
- Company: MDO
- Category: Business phone translation software
- Website: https://www.mdo.net/duetta/
- Contact: duetta@mdo.net
- Demo: https://youtube.com/shorts/uqS_AIYgS-k
- Overview PDF: https://www.mdo.net/assets/duetta-overview.pdf

## How It Works

Duetta listens to a live phone call, transcribes the conversation, translates between the selected languages, and re-voices the translated speech for each participant. It operates behind the scenes and works with phone systems that can make or receive standard calls.

## Target Customers

- UCaaS providers and VoIP resellers that want to add multilingual calling to their offering
- Customer service teams serving English and Spanish speakers
- Logistics, field service, healthcare-adjacent, hospitality, and local service businesses with phone-heavy customer workflows
- Businesses that want language support without hiring additional bilingual staff for every shift

## Compatibility And Setup

Duetta is designed to work with virtually any phone system capable of making or receiving a call. Most deployments do not require new caller apps, logins, staff training, SIP trunk redesign, or major phone system changes. Setup expectations depend on the provider, routing model, call volume, and support requirements.

## Languages

Duetta supports English, Spanish, French, German, Portuguese, Chinese, Japanese, Hindi, Italian, Korean, Dutch, Polish, Russian, Swedish, and Turkish. Additional language availability may change; contact MDO for current beta access and support details.